What Are Cookies and Tracking Technologies?
Cookies are small text files placed on your
device when you visit websites. They help us
remember your preferences and understand how you
interact with our platform. Think of them as
digital bookmarks that help your browser
remember things about your visit.
We also use similar technologies like web
beacons and pixel tags. These work alongside
cookies to give us insights into how people use
silvanthera.com. For example, they help us see which
features get used most often or where users
might be getting stuck.
Most modern browsers accept cookies
automatically, but you can change this setting.
We'll explain how later in this policy.
Types of Cookies We Use
Not all cookies serve the same purpose. Here's
how we categorize the different types you might
encounter on silvanthera.com:
Essential Cookies
These keep the platform running. Without
them, basic features wouldn't work
properly. They handle things like keeping
you logged in and remembering your
security preferences.
Functional Cookies
These remember your choices so you don't
have to keep re-entering information. They
store preferences like your default
currency view or which dashboard widgets
you've arranged.
Analytical Cookies
We use these to understand usage patterns.
They tell us which features are popular
and help us spot areas where we could
improve the user experience on our budget
management platform.
Marketing Cookies
These help us show relevant content about
silvanthera's services. They track which pages
you visit so we can provide information
that actually matches your interests.
How We Use Tracking on silvanthera.com
We're pretty specific about what we track and
why. Here's what happens when you use our
project budget management tools:
- When you log in, we create a session
cookie that keeps you authenticated as you
move between different sections of your
budget dashboards
- If you customize your project view
settings, we store those preferences so
they're ready next time you visit
- We monitor page load times to identify
technical issues that might slow down your
workflow
- When you interact with budget calculators
or planning tools, we track completion rates
to see where users might need additional
guidance
- We analyze which help articles get viewed
most often, which helps us improve our
documentation
- For users who visit our pricing pages, we
track which plan features generate the most
interest
All this data helps us build a better platform.
For instance, if we notice lots of people
abandoning a particular feature, that's a signal
we need to redesign it or provide clearer
instructions.
Managing Your Cookie Preferences
You have control over how cookies work on your
device. Every browser handles this differently,
but they all give you options to limit or block
tracking.
Browser Settings
Most browsers let you view existing cookies,
delete them, or set rules about which sites
can use them. You'll usually find these
options in your privacy or security settings.
Keep in mind that blocking essential cookies
might break certain features on silvanthera.com.
Things like staying logged in or saving your
work properly depend on these files.
Chrome
Settings Firefox
Preferences Safari Controls
Edge
Options
How Long Do Cookies Last?
Session cookies disappear when you close your
browser. These are the ones that keep you
logged in during a single visit.
Persistent cookies stick around
longer—sometimes for months or even years. We
use these for preferences that you'd want to
remain consistent across multiple sessions,
like your dashboard layout or notification
settings.
You can clear all cookies through your
browser settings at any time. Just remember
you'll need to set up your preferences again
next time you visit.
Third-Party Tracking
Some cookies on silvanthera.com come from external
services we use. For example, if we embed a
video tutorial or use an analytics platform,
those providers might place their own cookies.
We choose third-party services carefully, but we
can't control their tracking practices directly.
Each service has its own privacy policy that
explains how they handle data.
Common third-party cookies you might encounter
include analytics tools that help us measure
site performance and services that prevent
fraudulent activity on our platform.
Updates to This Policy
Technology changes quickly, and so do the tools
we use to run silvanthera.com. We might add new
tracking technologies or stop using others as we
develop the platform.
Whenever we make significant changes to how we
use cookies, we'll update this page and adjust
the date at the top. For major changes that
affect your privacy choices, we'll provide
notice through email or a banner on the site.
We recommend checking back occasionally to stay
informed about our current practices. You can
always reach out with questions about specific
tracking technologies we use.
Your Rights and Choices
Australian privacy laws give you certain
rights regarding data collection. You can
request information about what we've
collected, ask us to delete certain data, or
opt out of non-essential tracking. While some
cookies are necessary for the platform to
function, you have meaningful control over
optional tracking.
